xx99b Terms and Conditions

1.1

Age Restriction

To open an account and use the gaming services on xx99b, you must be at least 21 years of age. By registering, you declare that your stated age is accurate. xx99b may at any time request a government-issued ID, National Identity Card (NID), or passport for age verification. If age cannot be confirmed, the account will be suspended or closed.

1.2

Single Account Rule

Each individual may open only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and any accumulated bonuses or winnings may be forfeited. Operating multiple accounts from the same IP address or device falls under the same rule.

1.3

Registration Information

At the time of registration, you are required to provide accurate, complete, and up-to-date information. Providing incorrect or false information will be treated as a breach of contract. If your name, date of birth, mobile number, or email changes, notify the support team immediately.

1.4

Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. You are personally liable for any transactions or gaming activity conducted through your account. Transferring or sharing your account with a third party is strictly prohibited.

2.1

Minimum Deposit Amount

The minimum deposit amount on xx99b via any payment method is ৳100 (one hundred taka). Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer. No additional charges are applied on deposits, though your payment provider may charge a separate fee.

2.2

Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 1 (one) hour. Withdrawals can only be made to the same payment method used for the original deposit. Identity verification must be completed before the first withdrawal.

2.3

Currency and Conversion

xx99b operates in Bangladeshi Taka (BDT / ৳). Deposits made in another currency will be converted at the market rate and a conversion fee may apply. xx99b is not responsible for any foreign currency exchange differences.

2.4

Suspicious Transactions

If money laundering or fraudulent activity is suspected, xx99b reserves the right to suspend or cancel any transaction. We are obligated to cooperate with relevant legal authorities and may provide information related to the account in question.

3.1

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, the first deposit must be a minimum of ৳100. Once the bonus amount is credited to your account, a 25x wagering requirement must be completed before it can be withdrawn.

3.2

Bonus Usage Terms

• Each bonus offer has its own validity period — if the conditions are not met within the specified time, the bonus will be cancelled.
• A member cannot use multiple bonuses at the same time.
• Bonus funds may only be wagered on specific game categories — these will be listed in the detailed terms of each offer.
• If a withdrawal is requested from deposited funds before the bonus conditions are fulfilled, the bonus will be automatically cancelled.
• xx99b reserves the right to modify, suspend, or cancel any bonus at any time.

3.3

VIP Cashback Program

The xx99b VIP program has four tiers. Weekly cashback applies at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback

Progression to a higher tier is determined by regular gaming activity and loyalty to the platform. Cashback is credited directly to the account and does not require any separate wagering.

4.1

Gaming Software

xx99b uses software from world-class game providers. All game outcomes are governed by a Random Number Generator (RNG), which ensures fairness. No party has any ability to alter or manipulate game results.

4.2

Prohibited Activities

The following activities are strictly prohibited on xx99b:

• Bonus abuse or fraud through multiple accounts
• Use of bots, automation tools, or unauthorized software in gaming
• Attempting to influence game outcomes through collusion
• Using fraudulent payment methods or initiating chargeback claims
• Attempting to exploit technical errors or bugs in the platform
• Harassing or causing harm to other members

If such activity is detected, the account will be closed immediately and all funds may be forfeited.

4.3

Technical Issues

If a game is interrupted due to server errors, internet disconnection, or other technical issues, xx99b will attempt to provide a reasonable resolution. However, xx99b is not liable for connectivity problems. Game transaction logs are final and server logs will be treated as authoritative in any dispute.

5.1

Data Collection

xx99b collects personal information for registration, payment processing, and identity verification. Information collected may include: name, date of birth, mobile number, email address, payment details, and device information. To learn about our full data use policy, please visit the Privacy Policy page.

5.2

Data Protection

Your personal information is protected by SSL encryption technology. We never store your password. Your information is not sold to third parties. However, information may be disclosed where required by law or upon request by a regulatory authority.

5.3

Cookies and Tracking

xx99b uses cookies to improve platform functionality and personalize the user experience. By using the site, you agree to the cookies policy. Cookies can be disabled from your browser settings, though some services may not function properly as a result.

6.1

Self-Regulation Tools

xx99b helps members develop healthy gaming habits. We provide the following self-regulation tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Session Time Limits: Automatic logout after a set period
• Self-Exclusion: Temporarily close your account for a set period
• Reality Check: A summary of your gaming session at set intervals

For more details, please visit our Responsible Gaming page.

6.2

Problem Gambling

Gaming is a form of entertainment — it is not a source of income. If you feel your gaming habits are getting out of control, contact our 24/7 support team immediately. xx99b will help you temporarily or permanently close your account.

7.1

Account Closure at Member's Request

You may request to close your account at any time by contacting our support team via live chat. Any pending withdrawal requests will be processed before the account is closed, though active bonuses whose conditions have not been met will be cancelled.

7.2

xx99b's Rights

xx99b may close an account without notice in the following circumstances:

• Breach of any clause of these Terms
• Registration using false or incomplete information
• Abuse of bonuses or promotions
• Operating multiple accounts
• Fraudulent or illegal activity
• Initiating a chargeback or payment dispute

8.1

Service Availability

xx99b makes every effort to provide uninterrupted service on the platform, but the service may be temporarily unavailable due to routine maintenance, technical upgrades, or unforeseen circumstances. xx99b is not liable for any losses resulting from such interruptions.

8.2

Gaming Losses

Gaming is a form of entertainment and involves financial risk. xx99b is not liable in any way for money lost in games. Members are fully responsible for their own decisions and actions. Only wager amounts that you can afford to lose.

8.3

Third-Party Services

xx99b does not provide the services of third-party payment providers or game developers — they operate independently. xx99b is not responsible for the actions or decisions of these third parties.

9.1

Complaints Process

For any dispute or complaint, first contact us through our 24/7 live chat support. The support team provides assistance in Bengali and is able to resolve most matters promptly. For written complaints, email us at [email protected].

9.2

Resolution Timeframe

After receiving a complaint, xx99b will attempt to provide a resolution within a reasonable time. Complex matters may require additional time for a thorough investigation. During the investigation, some activities on the account in question may be restricted.

10.1

Right to Modify

xx99b reserves the right to change, amend, or update these Terms at any time. Updated terms will take effect as soon as they are published on the website. Continued use of the platform after any changes will be considered acceptance of the new Terms.

10.2

Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, form the complete agreement between xx99b and the member. If any clause is found to be invalid or unenforceable, the remaining terms will continue to apply. For any questions about these Terms, contact the support team in Bengali.